We do not request reimbursement of costs
(such as repayment for obtaining medical records)
from veterans nor from people who suffer from multiple sclerosis.
We are committed to making our website as accessible as possible to people with special needs, including those with visual, hearing, cognitive and motor impairments. We’re constantly working towards improving the accessibility of our website to ensure we provide equal access to all of our users.
We always make sure that our website follows accessibility best practices by following the principles of universal design. This ensures the site is flexible and adaptable to different users’ needs or preferences and is accessible through a variety of different technologies, including mobile devices or assistive technologies.
Wherever possible, our site will adhere to level AA of the Web Content Accessibility Guidelines (WCAG 2.1).
These guidelines outline four main principles that state that sites should be:
This website uses Accessibility Enabler
toolbar to allow users to customise the accessibility settings based on their needs. This tool helps user with access needs to adjust any web page so that it can be consumed irrespective of disability of the user
You can refer to Accessibility Enabler user guide here to know more.
We are committed to providing an accessible service.If you
experience problems or have any suggestions for improvement please
get in touch with us.We do continuous improvement based on your feedback.
Phone : 1-888-774-7243
Contact Form : View Now
We try to respond to feedback within 3 business days.
Monday : 9am–5pm
Tuesday : 9am–5pm
Wednesday : 9am–5pm
Thursday : 9am–5pm
Friday : 9am–5pm
Saturday : Closed